Monday, November 9, 2009

NYC 311 - Very Cool Service For Citizens

When I was in New York City giving a keynote at the NYS Forum.  I put together a proposal for a keynote at the following event and  was introduced by Department of Information Technology and Telecommunications (DoITT) Commissioner Paul J. Cosgrave at the following event:

                            NYS Forum IT Corporate Roundtable
                                   MetroNY Program Launch
                                      September 30, 2009

I spoke on the following topic:

                            Open Government: Lessons Learned

Open Government: Lessons Learned - NYS Forum Presentatation
Mr. Cosgrave told me about a very cool app for the iPhone called 311 

The 311 system was designed to simplify the lives of New York City residents by having a single number for the of city residents  — questions, complaints, requests for service — through a single phone number, a Web site and an iPhone app that I put on my phone immediately.

Why can't all cities have this type of system?